Molly Mail's Service Pledge

You are the reason Molly Mail exists. Molly pledges to keep you connected and happy no matter where you are. Don't forget that-it's important.

Through your subscription you have signaled that quality, universal access, ease of use, security, and speed are of paramount importance to you, the email consumer. In return for your hard earned money Molly Mail guarantees to exceed your email accessibility expectations.

Email is the reason that 96% of people use the Internet and Molly Mail will do everything it can to ensure that our service is up, fast, and easy to use. If you can't get to your email and your email server is up, let us know and we'll do everything we can to fix it, usually within 24 hours.

To ensure our service is operational 365 days a year, our data center is connected to the Internet via seven redundant high-speed backbone connections provided by Digital Island (Nasdaq: ISLD) that provide over 99% network uptime. Ultra-fast connections to the Internet backbone mean that your email can be read quicker no matter where in the world you happen to be. Network operations constantly monitor the service to ensure that it is up and ready for you.

Molly knows that nothing is more important than your email. That's why Molly Mail stores her email files on Network Appliance filers. Network Appliance is a veteran in network file serving and caching, has been providing data access solutions since 1992. Network Appliance file servers ("filers") deliver fast, simple, reliable and cost-effective access to network-stored data and enable simultaneous shared file services. There is no need to worry about data storage at Molly Mail, thanks to Network Appliance.

Molly Mail uses the latest EMUMAIL webmail and email technology to reliably get you your email. EMUMAIL provides email solutions to a worldwide customer base that boasts over 3 million end users. Molly Mail pledges to use the latest in cutting edge technology to get you your email wherever you are on the net.

Molly vows to utilize your subscription fee to create the next generation of email accessibility tools. As you and the Internet move from the desktop to the palm top, Molly Mail pledges to create accessibility solutions for whatever way you connect to the Internet: desktop, palm, or cell phone.

Let Molly know if there's something we can do to make your email more accessible. It's Molly's job.